Customer Service Comes From Within!
The main objective of Customer Service Comes From Within is to help companies and organizations improve upon their customer service. This innovative program provides humor tools to help you improve both internal AND external customers with the main focus being on INTERNAL customer service. People like to do business with people who like doing business!
This multi-faceted program includes but is not limited to:
- How do YOU define customer service
- Why are most companies lousy at it?
- Differences between internal and extrenal
- Customer Service Horror Stories
- Small Service Step to improve your Customer Service
I would recommend to anyone in the industry or the “high stress” job of customer service to take a step in the right direction and look to your program for some relief.
Dan Kuecker, American Family Insurance
Customer Service
Improve your abilities today!