Customer Service
Manage both internal AND external customers
Objective: The main objective of Customer Service Comes From Within, is to help companies and organizations provide better internal and external customer service.
Content: This multi-faceted program includes but is not limited to:
- How do YOU define customer service
- Why are most companies lousy at it?
- Differences between internal and extrenal
- Customer Service Horror Stories
- Small Service Step to improve your Customer Service
